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Full participation in Communication is the Ask: How to raise more money using Donor-Centered™ Communication is applicable for 3.75 points in Category 1.B – Education of the CFRE International application for initial certification and/or recertification.
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Penelope Burk and her team are experts at translating real information from donors into solid, practical solutions for improving communication with our supporters.


Communication is the Ask
A Donor-Centered Fundraising® Seminar

How to raise more money using
Donor-Centered™ Communication

WHY
COMMUNICATION IS THE ASK
is essential for the times


As it gets harder to acquire more donors, the sustained loyalty of your existing supporters becomes increasingly important. Intriguingly, donors themselves say that their decisions to give again and give more generously are influenced more by what not for profits tell them when they are not asking for money, than by solicitations. But, in a world where your donors are bombarded with everyone else's information, how can you grab their attention and be confident that they are hearing your message?

WHAT
this seminar is about

COMUNICATION IS THE ASK offers practical advice on how to connect more effectively with donors in an age of information overload. Developed from Penelope Burk's groundbreaking research on the causes of and remedies for high donor attrition, COMMUNICATION IS THE ASK explains what donors need to know and explores how not for profits can become masters of their own messages. This energetic, half-day seminar leads delegates through a hands-on, creative experience on selecting, shaping and delivering information to secure and sustain a competitive edge.


WHO
should attend this seminar

  • fundraisers
  • communications staff
  • writers
  • fundraising and marketing managers
  • marketers
  • not for profit decision-makers





     

     

    DCF Seminar Agenda

    DONORS ON THE MOVE
    How donors are changing how they give, and why Donor-Centered™ Communication is your competitive advantage

    WHAT DONORS WANT TO KNOW
    Why selling your brand only works once and how measurable results and news trump all other communications; how to talk to your CEO and Board about restricted vs unrestricted giving

    COMMUNICATION CHALLENGES
    Why donors are drowning in a sea of information and how you can persuade your colleagues to reduce their communications to your donors; how to edit without losing your story’s appeal; finding a satisfying balance between intellectual and emotional copy

    PRINT COMMUNICATION
    Vibrant newsletters that get read; how to bring moribund annual reports back to life; how to write headlines that draw donors in

    ELECTRONIC COMMUNICATION
    Why e-communication is so much more than just online giving; what donors want to see on NFP websites…and what we give them instead; emails that get read; what donors are looking for when they land on your homepage

    INTEGRATION
    How to pull it all together in a customer-service approach to donor communication; taking Donor-Centered™ Communication to the next level


    WORKSHOP SCHEDULE:


    The seminar includes a light breakfast and refreshments